🚀 CRM — Customer Relationship Management System
CRM unifies sales, communication, customer history and analytics in one powerful platform.
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🔥 Why CRM matters
Organized customer database
Automated sales workflow
Improved team efficiency
Real-time analytics
Task & project management
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🎯 Main CRM modules
📌 1. Customer Cards
Full history, notes, calls, communication.
📌 2. Sales Funnel
Manage all stages from lead → deal.
📌 3. Telephony integration
SIP support, call logs, recordings.
📌 4. Tasks & reminders
Scheduling, automation, follow-ups.
📌 5. Reporting & analytics
Conversion, revenue charts, agents' performance.
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🧩 Who needs CRM?
Call centers
Sales-driven companies
Service businesses
Corporations & startups
> CRM brings structure, automation and performance.